Knowledge Chat for Manufacturing Companies

AI-Powered

AI for Technical and Service Documentation

Give your technicians and service teams immediate access to the technical information they need  — no delays, no expert bottlenecks, no misinformation.

Where Manufacturing Teams Lose Time — And How Knowledge Chat Fixes It

Manufacturing companies face a recurring challenge: quick access to reliable technical knowledge. Manuals, catalogs, schematics, and procedures are scattered across different locations, forcing technicians, service teams, and salespeople to manually search through multiple documents. We see this across the industry — the more complex the product portfolio, the harder it is to keep information consistent.

Knowledge Chat solves this by turning your entire technical documentation into an intelligent, AI-powered knowledge base. Users can simply ask a question, and the assistant instantly identifies the right part of a manual, schematic, or catalog — always up to date, always accurate, and always sourced from your documents.

As a result, service, assembly, and sales operations move faster, errors decrease, and technical experts are no longer slowed down by repetitive questions. They can focus on tasks that truly drive the business forward.

Key Features

Key Components

01.

Answers based on your documents

The assistant relies exclusively on your manuals, instructions, and schematics. Every answer links directly to its source.

02.

Easy information retrieval

Ask questions in natural language (“How do I assemble variant X?”), and the assistant finds the relevant part of your documentation.

03.

Support for schematics, drawings, and illustrations

The assistant can return the correct schematic, illustration, or highlight a specific element in a technical drawing, eliminating the need to manually search through files.

04.

Automatic translation of instructions

Documents and answers can be automatically translated into multiple languages — ideal for international teams.

05.

Advanced agent workflows for document and data processing

Knowledge Chat allows you to build advanced AI agents and processing workflows that automate tasks related to document analysis, classification, extraction, and transformation.

Secure & Scalable Architecture for Enterprises

Knowledge Chat is designed for companies that require full control over security and access management. It supports SSO, roles, granular permissions, and safeguards against improper use.

The system is easy to extend and integrate thanks to reliable open-source frameworks — offering stability today and readiness for future needs.

Key features

01.

Answers based on your documents

The assistant relies exclusively on your manuals, instructions, and schematics. Every answer links directly to its source.

02.

Easy information retrieval

Ask questions in natural language (“How do I assemble variant X?”), and the assistant finds the relevant part of your documentation.

03.

Support for schematics, drawings, and illustrations

The assistant can return the correct schematic, illustration, or highlight a specific element in a technical drawing, eliminating the need to manually search through files.

04.

Automatic translation of instructions

Documents and answers can be automatically translated into multiple languages — ideal for international teams.

Knowledge Chat for Manufacturing Companies

Areas of application

Knowledge Chat for Manufacturing Companies

Game-Changing Benefits
for Your Company

Reduced service time and machine downtime

Technicians quickly find the right procedures and schematics, completing tasks faster.

Less workload for experts and engineers

Frequently asked questions are handled by the assistant, freeing experts for higher-value work.

Faster onboarding of technicians and service staff

New employees learn products more quickly with clear, precise answers instead of navigating extensive documentation.

Instant translation of instructions

The assistant automatically translates instructions and answers into the required language, supporting international teams.

Knowledge Chat — Key Benefits

Research Teams We Serve

Knowledge Chat delivers the greatest value where fast access to accurate technical information directly affects service quality and operational efficiency.

Reduced service time and machine downtime

Technicians quickly find the right procedures and schematics, completing tasks faster.

Less workload for experts and engineers

Frequently asked questions are handled by the assistant, freeing experts for higher-value work.

Faster onboarding of technicians and service staff

New employees learn products more quickly with clear, precise answers instead of navigating extensive documentation.

Instant translation of instructions

The assistant automatically translates instructions and answers into the required language, supporting international teams.

Knowledge Chat for Manufacturing Companies

Product onboarding

What will we need to implement this solution?

Value

Time

Client Engagement

Environment

How to Get Started

Implementing Knowledge Chat is structured and predictable, and the entire process is completed within 30 days. We begin with a 5-day diagnosis of your documentation and processes. Within one business day, you receive a tailored implementation proposal. After approval, we configure the system, import your documentation, and launch the solution.

Ready To Improve the Flow of Technical Knowledge in Your Organization?

Take the first step. Start with a free diagnosis — we’ll show you where Knowledge Chat can bring the highest value to your operations.

Ready to see AI working in your business?

Start free diagnosis – together we’ll shape the right AI implementation strategy for you

Additional information

01.

PROJECT VALUE

4,633,997.51 PLN

02.

Contribution from European funds

3,485,668.54 PLN

03.

Project implementation period

2020 – 2022

The development of the WARRP platform was co-financed by the European Union from the European Regional Development Fund within the Intelligent Development Program 2014 – 2020.

The project was realised as part of a competition by the National Centre for Research and Development: "Industrial research and development work carried out by enterprises," action: "Industrial research and development work conducted by enterprises."

Logo: European Funds, European Union, Republic of Poland, NCBR