Voicebot AI

AI-Powered

INTELLIGENT CALL AUTOMATION SYSTEM THAT WORKS LIKE AN EXPERIENCED CONSULTANT

Voicebot AI automates phone appointment scheduling, data verification, and request handling by conducting smooth, natural conversations in multiple languages. It detects emotions, understands context, and adapts its strategy in real-time.

We know what it's like when consultants are drowning in repetitive calls

Your consultants make or receive hundreds of calls every day. Most are the same questions, appointment scheduling, data verification. Simple tasks that consume hours of work each day.

The result:

  • Your team is overloaded with repetitive tasks
  • Customers wait in queues for you to pick up or call back
  • The process only works during business hours

This means you're losing potential customers because you're not responding quickly enough.

Voicebot AI eliminates these problems. It calls automatically, schedules appointments at convenient times, and collects key information. It does this 24 hours a day, 7 days a week.

Voicebot AI

Key Features

Key Components

01.

Instant responses and continuous adaptation

Most voicebots choose between speed and intelligence. Our Voicebot combines both approaches through parallel architecture. The result? Smooth conversation without delays while simultaneously analyzing context. What's more—the bot improves its strategy during the call itself, not waiting for it to end.

02.

Emotion and voice tone analysis

The system detects non-verbal signals in the caller's voice—frustration, uncertainty, or confusion. This allows it to adjust the tone of response or transfer the call to a consultant before the situation escalates.

03.

Automatic documentation and analytics

Every conversation is automatically documented with intention tagging and key information. Your team receives complete analytics without additional effort.

04.

Flexibility in scenarios

Thanks to modular architecture, you can deploy additional scenarios for Voicebot without building a new tool from scratch. This could include complaint handling, data verification, or post-call surveys.

05.

Full integration with your systems

Voicebot integrates with CRM, calendar, BigQuery, and other tools, automatically synchronizing all relevant information.

06.

Multilingual communication

Voicebot supports multiple languages fluently, understanding local idioms, accents, and linguistic nuances such as name or location variations. This enables seamless service for diverse customer groups or international teams.

Why don't other voicebots solve the problem?

We've seen hundreds of voicebot deployments at leading enterprises across multiple industries—from banking to telecom. The promise was always the same: automation and team relief. The reality? Frustrating "I don't understand" responses, customers asking for a consultant, solutions that only work in the simplest scenarios.

Our Voicebot AI works differently. It combines response speed with deep analysis—it understands conversation context, detects emotions in voice, and adapts its strategy during the ongoing call. It calls automatically, schedules appointments, and collects information 24/7 while conducting natural dialogue and handling language-specific nuances such as idioms, accents, and naming conventions.

Industries

Research Teams We Serve

Service Industry

Automatic appointment scheduling, appointment confirmations, and request information collection—without burdening consultants.

Gastronomy and HoReCa

Table reservations, order confirmations, and menu inquiries. Available 24/7, even after restaurant hours.

Medicine and Healthcare

Medical appointment scheduling, appointment reminders, and initial data verification—relieving medical reception.

Energy

Outage reporting, technical visit scheduling, and data verification—with immediate service and transfer to the appropriate team.

How to Get Started

Implementation begins with a free diagnosis (up to 5 days), during which we identify processes for automation and map conversation scenarios. Then within 24 hours you receive a personalized offer. After acceptance, we start immediately—average implementation takes about 3 weeks, and in simpler scenarios even faster.

Want to relieve your team and ensure 24/7 service?

START A FREE DIAGNOSIS – TOGETHER WE'LL IDENTIFY PROCESSES FOR AUTOMATION AND SELECT VOICEBOT SCENARIOS

Ready to see AI working in your business?

Start free diagnosis – together we’ll shape the right AI implementation strategy for you

Additional information

01.

PROJECT VALUE

4,633,997.51 PLN

02.

Contribution from European funds

3,485,668.54 PLN

03.

Project implementation period

2020 – 2022

The development of the WARRP platform was co-financed by the European Union from the European Regional Development Fund within the Intelligent Development Program 2014 – 2020.

Logo: European Funds, European Union, Republic of Poland, NCBR

The project was realised as part of a competition by the National Centre for Research and Development: "Industrial research and development work carried out by enterprises".