Case study

Personal Finance Manager for Getin Bank

WEBSENSA, in cooperation with iCompass, developed an AI-driven Personal Finance Manager, enhancing Getin Bank's online banking services.

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Case Study Summary

iCompass, a FinTech solutions provider, partnered with WEBSENSA to enhance the online banking experience for Getin Bank’s customers.

WEBSENSA delivered the full PFM architecture and classification engine, achieving 95% accuracy and processing 150 transactions per second per core.

The module enabled automated categorisation, budgeting, customised reports and spending insights – later becoming a pattern adopted by other banks.

The client highlighted WEBSENSA’s ability to explore unknown ground, strong communication and high technical competence.

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iCompass wanted to improve the online banking experience

Most online banking platforms look similar and offer limited ways to analyse spending.
iCompass sought a solution that would truly support end-customer needs – clear navigation, better filters, meaningful data insights and personal budgeting tools.

The bank needed a system that turns raw data into meaningful insights

The project required building a module capable of:

  • automatically classifying customer transactions,
  • processing large data volumes,
  • providing graphical data for the PFM interface,
  • enabling budgets, alerts, limits and rules,
  • offering category, subcategory and merchant-level insights.

How WEBSENSA built an advanced PFM engine

iCompass chose WEBSENSA because of:

  • strong AI/ML and classification capabilities,
  • the ability to build engines without existing benchmarks in the banking industry,
  • technical experience suitable for the bank’s technology stack.

WEBSENSA’s work included:

  • defining the architecture,
  • integrating with the new online banking platform,
  • implementing the PFM Classification Module,
  • “teaching” and fine-tuning the system,
  • deployment on test and production environments,
  • supporting the bank’s team through presentations and training.

The project team included:

  • a solution architect,
  • front-end and back-end developers,
  • AI/Data analysts,
  • testers.

From idea to production – project execution

The project was run in an agile approach, with open and transparent communication.
According to iCompass:

“The most important characteristic of the management was open communication and the motivation to introduce a truly new market standard.” –  Szymon Borowiecki, CEO, iCompass

WEBSENSA and iCompass worked closely with bank specialists, ensuring they understood how the AI engine is trained and fine-tuned.

Results: high accuracy, high performance, and lasting impact

Project outcomes included:

  • 95% correct transaction classification,
  • 150 transactions per second per core,
  • a pioneering PFM system later followed by competitors,
  • valuable behavioural insights for marketing and analytics teams.

Client's review:

  • Quality: 5.0
  • Schedule: 5.0
  • Cost: 4.5
  • Willingness to Refer: 5.0
"The unique competence of WEBSENSA was their ability to explore an unknown ground and build a common team with bank specialists." – Szymon Borowiecki, CEO, iCompass

(Verified online interview, Clutch)

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